Karwa introduces technology service charge as fares go up

 06 Feb 2018 - 10:55

Karwa introduces technology service charge as fares go up

The Peninsula

DOHA: Mowasalat has raised its Karwa taxi tariff by introducing a new “technology service charge” of QR1, which has increased minimum taxi fare from QR10 to QR11.

Under the new tariff, in application from February 1, rates per kilometre within Doha city in day and night times have also been increased.  

The minimum taxi fare per trip still stands at QR10, but with the addition of technology service charge of QR1, the minimum fare per trip becomes QR11.

Though flag fall per trip is QR4 but per kilometre rate inside Doha city at day time per trip has been increased to QR1.6 from previously QR1.2. In the same manner, rate per kilometre inside Doha city at night time per trip has raised to QR1.9 from old tariff of QR1.8. The rate per kilometre outside Doha city, day and night, has also been fixed at QR1.9 raising it from QR1.8.

Talking to The Peninsula, Assad A. Khalil, Public Relations and Media Executive, Corporate Communication Department, Mowasalat said that “technology service charge” was meant to cover expenses of Internet connectivity through which taximeters of Karwa cabs were connected with Karwa centre. 

He said that taximeters were the way to ensure that the commuters were not being over or wrongly charged.

About possible upgradation of the fare payment system to cashless payments through cards or smartphones, he said that the plans were under process and no deadline could be given for their launch.

He said that dedicated professionals of Mowasalat were working on many projects to create latest facilities by continuously improving the existing systems and there were many plans in the pipeline which would be announced as soon as they would get matured.   

Citing “high operational cost of vehicle maintenance, fuel prices and other support services,” Mowasalat announced through a statement that after the approval of competent authorities, Karwa taxi tariff had been reviewed and updated to commensurate with operational requirements and support services to ensure continuity of the highest levels and standards of services provided by the Mowasalat for passengers. 

Extra tariffs have also been revised by Mowasalat. Pickup flag fall for Hamad International Airport remains the same at QR25 while telephone booking charge within Doha city per trip has been increased from QR4 (old) to QR5.

In the same manner, telephone booking charge from Doha city to Hamad International Airport (HIA) per trip is now QR8 which was QR4 before the introduction of new tariff. Waiting charge per 15 minutes per trip remains same at QR8.

If taximeter is not operational, your trip is free, said Mowasalat. The new tariff sticker has been installed on the side windows of all Karwa and franchise taxis, making it easier for passengers to view the new tariff.

Mowasalat Co (Karwa) is Qatar major provider for taxis and public buses, which includes under its umbrella, along with the taxi franchise operators, a taxi fleet of 4,000 vehicles, and a bus fleet of about 4,200 buses that are operated by large work force of 7,000 employees from around 54 different countries.

Since 2004, Mowasalat has been continually ensuring and providing the highest quality standards for services with cutting edge technology and efficient prices for public transport users in the State. 

Mowasalat Operations Department applies international quality standards on Karwa taxis, as well as applying the highest international standards for ensuring and controlling quality of taxi vehicles, drivers, ranks, franchise taxi management, vehicles’ registration and drivers’ qualification process. 

Mowasalat has set up and developed a unified call centre for handling taxi booking that service 24/7 to meet customers’ requirements. In addition, it has developed a mobile application for both Android and iPhone mobiles, which serves more than 160,000 passengers per month to facilitate taxi and limousine booking services.

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