Doha: Qatar Airways is installing additional self-service check-in kiosks at the Hamad International Airport (HIA) in effort to make check-in faster and more convenient for its passengers.
The new kiosks will enable even more passengers to perform self-check-in and print their own boarding pass, allowing them to avoid long queues at check-in desks and providing for a faster, hassle-free experience. The new kiosks will also feature a self bag-drop facility. During installation, row 3 will be used for economy class check-in to enable the installation of the additional kiosks.
"We are dedicated to ensuring that our passengers' journey is smooth and streamlined, from the moment they purchase their ticket to their arrival at their final destination," Qatar Airways Group Chief Executive Akbar Al Baker, said.
"This new self-service check-in facility at Hamad International Airport will enable our passengers to enjoy a much faster, more convenient check-in experience. We remain committed to continuing to enhance every element of our passengers' journey, both on the ground and in the air," he added.
Global aviation industry body International Air Transport Association (IATA) estimates that by 2020, 80 percent of global passengers will be offered self-service options throughout their journey, representing an annual savings of up to $2.1 billion for the airline industry.
Qatar Airways is widely known for its relentless pursuit of innovation, and recently introduced its award-winning new business class seat, Qsuite, featuring the industry's first-ever double bed available in business class, with privacy panels that stow away, allowing passengers in adjoining seats to create their own private room.
