Payments at Women’s Hospital go cashless
14 Apr 2016 - 2:01
DOHA: Hamad Medical Corporation (HMC) has introduced cashless payment system for outpatient appointments at Women’s Hospital.
Patients going to Women’s Hospital for appointments will now need to pay by credit, debit or e-cash card — a new card available at Qatar National Bank for QR20. The card can be topped up and used to pay for government services.
Patients that have appointments for consultations or ultrasonography will be able to pay at the counter they register at, instead of visiting the cashier. The cashless system will also allow any subsequent payments for services to be taken at the registration counter. This method will also apply to pharmacy, allowing patients to retrieve and pay for their prescriptions more efficiently.
Professor Mike Richmond, Acting CEO of Women’s Hospital said: “By eliminating a step in the payment process, we hope to save valuable time for the women and families visiting our facilities. As our patients are familiar with paying in cash, we will implement this new system in a phased approach, which will give people the opportunity to adapt to the change.”
Intelligence Qatar will help Women’s Hospital take feedback from their patients about the cashless system after implementation, allowing the hospital to streamline their processes.
“So far, we have piloted the cashless system with great success at our Bone and Joint Centre. We believe this change has enhanced the patient experience and we are looking forward to implementing this system across all of our facilities in the near future,” said Professor Richmond. Along with HMC’s Bone and Joint Centre, the cashless system has been introduced at other government facilities including Primary Health Care Corporation, the Traffic Department and the General Directorate of Borders Passports and Expatriates Affairs.