Ministry recalls 2011-12 Ford models
19 Oct 2016 - 0:55
Doha: The Ministry of Economy and Commerce, in cooperation with Al Mana Motors Company, Ford dealer in Qatar, has recalled 2011-2012 models of Ford Expedition, F-150 and Mustang to reprogramme the gear computer.
The ministry said the recall comes within the framework of ongoing coordination and follow-up by the ministry to ascertain the extent of car dealerships’ commitment to follow up vehicle defects and repair them to protect consumer rights.
The ministry also stressed that it will coordinate with the dealership to follow up maintenance and repair operations and will communicate with customers to ensure implementation of the procedures to fix defects.
The ministry urged consumers to report any abuses or irregularities by communicating with the Department of Consumer Protection and Commercial Fraud Combat which will receive complaints, suggestions and inquiries through its communication channels.