Doha, Qatar: Government entities operating through Qatar’s integrated service centres have recorded a notable achievement, completing 46,786 services during June 2026, reflecting the continued momentum in enhancing public service delivery and supporting the objectives of the Third National Development Strategy.
According to data released by the Civil Service and Government Development Bureau (CGB) on its social media accounts yesterday, the figures underscore the commitment of various ministries and agencies to providing efficient, citizen-centric services that contribute to the overall efficiency of government performance and national development goals.
The Ministry of Foreign Affairs led the way with an impressive 18,385 services delivered, demonstrating the high volume of consular, documentation, and international affairs-related transactions handled through the centres. It was closely followed by the Ministry of Justice, which completed 10,672 services, covering a wide range of legal and judicial procedures essential for individuals and businesses alike.
The Ministry of Labour ranked third with 7,755 services, highlighting its pivotal role in managing workforce-related matters, including work permits, labour disputes, and employment support in line with Qatar’s ongoing efforts to develop a dynamic and balanced labour market.
Other notable performers included the Ministry of Interior with significant contributions in security and residency services, alongside various other entities such as the Ministry of Municipality, the General Secretariat for the Council of Ministers, and specialised bodies like the Public Works Authority (Ashghal) and Kahramaa. The comprehensive breakdown illustrates a broad-based improvement across multiple sectors.
This strong performance comes as part of broader initiatives under the CGB to digitise and streamline government services, making them more accessible and responsive to the needs of citizens, residents, and visitors.
The integration of services through unified centres has significantly reduced processing times and improved the overall user experience, aligning with Qatar’s vision for a smart and efficient government.
In a statement accompanying the data, the CGB encouraged all service recipients to share their feedback through post-service surveys available via the Sharek platform. This feedback mechanism is designed to continuously identify areas for improvement and ensure that services evolve based on actual user experiences.
The achievement is particularly significant as Qatar advances its Third National Development Strategy, which places strong emphasis on human capital development, digital transformation, and high-quality public services. By modernising service centres and encouraging public participation through platforms like Sharek, the government aims to foster greater transparency and accountability.
Experts view such milestones as critical indicators of progress in public administration reform. The focus on measurable outcomes, combined with digital tools and citizen feedback, positions Qatar as a regional leader in government service innovation.
Residents are invited to utilise the growing network of government service centres across the country and to actively participate in shaping future improvements by completing the brief evaluation surveys after each transaction.
This latest report not only highlights operational efficiency but also reinforces Qatar’s commitment to building a responsive, citizen-focused government apparatus that contributes to the realisation of Qatar National Vision 2030.
